raystacks

Refund Policy

Purchases are handled by Paddle as merchant of record

Paid raystacks products are sold by Paddle (Paddle.com Market Ltd. and its affiliates) as merchant of record — your purchase, invoice and refund are handled by Paddle.

EU/EEA consumers

You have the statutory 14-day right of withdrawal for digital purchases, subject to the conditions communicated in the checkout (early performance of digital content may require your consent and acknowledgement).

How to get a refund

Use the link in your Paddle receipt e-mail, or contact Paddle directly via paddle.net. If anything goes wrong, write to contact@raystacks.com and we will help sort it out with Paddle.

Beyond the statutory rights

If a product does not work as described and we cannot fix it for you, we support a refund through Paddle within a reasonable period. Paid should mean it works.


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